Mvendoria 30-Day Refund Policy 
Last Updated: December 16, 2025 

Mvendoria’s 30-Day Money Back Refund Policy For Eligible Air Purifiers and Humidifiers.
If you are unsatisfied with either your new air purifier or humidifier product (a “Device”) purchased from www.mvendoria.fun or at a Mvendoria kiosk or show, you have 30 days from the applicable shipment date or point of sale date for such Device, whichever is later, to submit your online request for a Device refund from Mvendoria of the purchase price paid, excluding, if applicable, any expedited shipping charges, insurance charges, and finance charges. All refunds will only be made to the original payment method used for the qualifying purchase. You may initiate the return process of your purchased new Device by going to Home. 

To qualify for Mvendoria’s Device 30-Day Money Back Refund Policy, all of the following conditions must be satisfied: 

• Your Device must have been purchased directly from Mvendoria and only used in the United States.
• Your online return request must be received by Mvendoria’s customer service team within 30 days of your original Device shipment date or point of sale date, whichever is later. To start your return request, please contact Customer Service at: Home
• Any Device used after the 30-day return window from its shipment date or point-of-sale date (whichever is later) voids the Mvendoria Device 30-day Money Back Refund Policy and are not eligible for a refund.  
• Upon Mvendoria’s approval of your Device return request, you will be given a return authorization number. Your assigned return authorization number must be included on all future communications with us, and with your returned Device shipment.
• Your returned Device must be received by Mvendoria within 30 days of the date Mvendoria assigns you a return authorization number.  Your returned Device must be received by Mvendoria in reasonable like-new physical and operating condition, unless otherwise noted during your return request and approved in writing by Mvendoria.  
• Cosmetically decorated or modified Devices are excluded from the Mvendoria Device 30-Day Money Back Refund Policy.  
• All accessories originally included with your Device purchase must be included with your return.
• You must return your new Device in the original shipping carton used to ship that product to you.  If you no longer have the Device’s original shipping carton, please see our FAQs below for replacement carton options.
• Replacement parts for your Device are excluded from the Mvendoria Device 30-Day Money Back Refund Policy.
• Devices purchased from a Mvendoria authorized retailer, reseller, or any other third-party seller, are excluded from the Mvendoria Device 30-Day Money Back Refund Policy. 

Mvendoria’s Genuine Filter 30-Day Money Back Refund Policy. 
For any genuine Mvendoria filter purchased by you at www.mvendoria.fun you will have 30 days from the date of our filter shipment to return that filter to us for a full refund of the purchase price paid by you for such filter, excluding, if applicable, any expedited shipping charges and finance charges.  All refunds will only be made to the original payment method used for the qualifying purchase. 

To qualify for Mvendoria’s Genuine Filter 30-Day Money Back Refund Policy, all of the following conditions must be met: 

• Your filter must have been purchased directly from Mvendoria and for use in the United States.
• In order to be eligible for a refund of your purchase price paid, your returned filter must be returned new, unused, and received by Mvendoria in the original sealed (and unopened) bag.
• Your online return request must be received by Mvendoria’s customer service team within 30 days of your original filter shipment date. To start your filter return request, please contact Customer Service at: Home  
• Upon Mvendoria’s approval of your filter return request, you will be given a return authorization number. Your assigned return authorization number must be included on all communications with us and with your returned filter.
• Your returned filter must be received by Mvendoria within 30 days of the date you received your assigned return authorization number.  

Ineligible Products and Purchases Excluded from Mvendoria’s Device 30-Day Money Back Refund Policy 
Devices Purchased from a Mvendoria Authorized Retailer, Reseller, or Other Third-Party Seller.  
Mvendoria’s Device 30-Day Money Back Refund Policy does not apply to any “Mvendoria” or “mo” brand products, new or refurbished, purchased by you from any third-party seller, including but not limited to any Mvendoria authorized retailer or reseller. Purchases of such Devices are subject to that seller’s policies, which Mvendoria has no control over nor responsibility for. 

Refurbished Devices Purchased from Mvendoria. 
Refurbished Devices purchased from Mvendoria, whether through www.mvendoria.fun, or a Mvendoria kiosk or show, are final sale purchases and not eligible for refund under the Mvendoria Device 30-Day Money Back Refund Policy. 

Buy One, Get One Promotions (BOGO) 
Devices purchased during a BOGO sale are not eligible for return and refund under the Mvendoria Device 30-Day Money Back Refund Policy. 

Mvendoria Device and Genuine Filter 30-Day Money Back Refund Policy FAQS  
What if I do not have the original shipping carton? 
If you do not have the original packaging, we can send you a replacement shipping carton for a nominal fee of $20 USD for Air Pro, $10 USD for Air Mini/Mini+, and $10 USD for Glow Humidifier. If you are interested in this service, please contact our Customer Support team. 

How long does it take to receive my refund on an eligible returned product? 
When we receive the eligible Mvendoria product for return at our warehouse, we will inspect the shipment to ensure all parts have been returned and the product is undamaged, not modified by you, or otherwise cosmetically altered or decorated. Once the product has been inspected and passed, usually in 3-5 business days following our receipt, we will then process your refund and reimburse the original payment method you used for the original purchase.  Please note that all refunds do not include any expedited shipping charges or finance charges.  It usually takes 10 business days for the credit to be reflected on your applicable credit card or bank statement. 

Can I return a refurbished air purifier or humidifier? 
No. Refurbished Devices are final sale items and not eligible for Mvendoria’s Device 30-Day Money Back Refund Policy. 

Mvendoria Product Limited Warranty(s)
Please see: Terms-conditions for specific limited warranty information and details.